DELIVERY

We offer two shipping methods: home delivery by COLISSIMO (3 to 5 working days) or to a relay point by Mondial Relay. An email will be sent to you as soon as your order is shipped.

POLAAR JEANS cannot be held responsible for delivery delays (bad weather, strikes). Shipping costs are determined when the order is validated based on the order and the destination.

In case of absence, a notice of passage is left in the recipient's mailbox. It indicates the contact details of the relay point where the package can be collected. The recipient then has 15 consecutive days to collect it. Beyond this period, the package is returned to us.

DELIVERY TIMES

To mainland France and Monaco, your orders are delivered in 3 to 5 working days.

Your orders are delivered within indicative times of 5 to 7 working days to the French Overseas Territories (Guadeloupe, Guyana, Martinique, Réunion, Mayotte), Saint-Martin, Saint-Barthélemy, Saint-Pierre-et-Miquelon; and 7 to 10 days to French Polynesia, New Caledonia, Wallis and Futuna and the French Southern and Antarctic Lands (TAAF); in addition to the time planned for manufacturing.

To the rest of Europe, indicative delivery times are 5 to 8 working days.

For the rest of the world, indicative delivery times are 5 to 15 working days.